How do I book a room online?
- Click here to access our online availability
- Select the date you are looking for by clicking the calendar icon on the left of the screen (either by entering in the date, or selecting it in the calendar icon)
- If you are traveling with more than 2 people, please select your party size from the drop down menu at the bottom (right next to the date).
- Select the dates of the room you would like to reserve. You can view all room options by scrolling down, or amend the room types you’d like to see by clicking on the guest accommodations tab. If the Outside Inn is full the calendar will show a grey box on the date you selected. To see what date the room is available next you can view the dates under the room details.
- Click the green Book button
If you are traveling with a dog, please select the dog under the guests tab.
Please enter your contact details and enter in a credit card information.
Do you charge for children?
Yes. All room rates are based on double occupancy and the extra cost for additional guests is $10 per person, age 3 and up. If you need a pack ‘n play or a rollaway for your child, please ask, as some rooms can accommodate an extra bed, whereas #2 and #3 1/2 are too small for an extra bed.
What if I need to cancel my online reservation?
Please give us a call (530-265-2233) or email us at email@example.com, the Outside Inn has a 72 hour cancellation policy. If you cancel within 72 hours of your reservation the cancellation charge is one night of your reservation.
Do you charge my card when I book online? But see below for changes going into effect on May 1st, 2017.
No, not currently. The Outside Inn requires a credit card to reserve the room, but full payment will be received when you check in (whether that’s cash, check or charge). Unless you are booking 4 or more rooms, in which case yes, there is a 50% deposit charged, see below. Please note payment upon booking will be implemented in Spring of 2017 for future reservations.
New Deposit Payment Policy
Effective May 1st, 2017 the Outside Inn will take a one night of your reservation (including tax) as a deposit for your future reservation. If you need to cancel your reservation after booking there will be a 10% cancellation processing fee and the same cancellation policy of 72 hours remains (the charge being equal to one night, including tax of your stay).
What if I want to move my reservation to another date, outside of the 72-hour window? Will I be charged the a cancellation fee?
No. As long as you give us enough notice to not fall in the 72 hours before your arrival, you can move dates without charge.
What if I book after May 1st (I have paid for one of my 2 nights) and need to cancel one day before my arrival? Am I charged the the cancellation fee on top of the one night I have pre-paid?
No. You will simply not get a refund on the one night you paid for and have the deposit used towards your reservation.
I paid for one of my 3 nights with my personal credit card at the time of booking, but I need to pay for the entire reservation with the company credit card. How can you help me?
You can give us a different card upon check in for any reservations made prior to May 1st, 2018 and we can charge the remaining balance on the company card.
Can I get a roll away in my room?
It depends on the room, there are several options at the Outside Inn that are too small to accommodate a roll away, so feel free to call us or send us an email and see if that is an option for the room you would like to stay in.
Do you have a 2 night minimum?
Yes, the Outside Inn has a two night minimum Fridays and Saturdays MLK weekend, President’s Weekend and May 1st- January 1st.
What time is check-in?
Can I request an early check-in?
Please let us know if your travel plans have you arriving earlier then 3pm, we can usually accommodate a 2:30 check in if we have advance notice. If the room is not available, you are welcome to stop by the Inn and leave your car, or drop off some luggage in our lobby. Please note if you are traveling with multiple rooms we will try our best to have at least one room available early, but can’t guarantee that we’d have all of them ready before 3pm.
Does the Outside Inn do group bookings?
No, if you are organizing a wedding or a party please have your guests book their own individual rooms. If you would like to reserve a room on behalf of someone else, please let us know in the customer question form if you are paying for the room or the name of the guests who will be staying in the room. If you book more then 4 rooms the Outside Inn has a group booking deposit charge of 50% which will be charged within 24 hours of your reservation. The deposit for the reservation is non-refundable if you cancel within one month of your reservation. We would much prefer to speak to your guests directly, so if you do not want to pay for a deposit for a large reservation, please have the guests book directly.
Can I book online for Thanksgiving or Christmas?
No, the Outside Inn has a couple of different policies for the holidays, so we prefer to speak with you to make sure you’re aware of the two night minimum (no check-ins or check-outs on Thanksgiving Day or Christmas Day), the deposit and cancellation policies. So, if you see online that we’re full for the holidays, please call us and check availability.