How do I book a room online?
- Click here to access our online availability
- Select the date you are looking for by clicking the calendar icon on the left of the screen (either by entering in the date, or selecting it in the calendar icon)
- If you are traveling with more than 2 people, please select your party size from the drop down menu at the bottom (right next to the date).
- Select the dates of the room you would like to reserve. You can view all room options by scrolling down, or amend the room types you’d like to see by clicking on the guest accommodations tab. If the Outside Inn is full the calendar will show a grey box on the date you selected. To see what date the room is available next you can view the dates under the room details.
- Click the green Book button
If you are traveling with a dog, please select the dog under the guests tab.
Please enter your contact details and enter in a credit card information.
Do you charge for children?
Yes. All room rates are based on double occupancy and the extra cost for additional guests is $10 per person, age 3 and up. If you need a pack ‘n play or a rollaway for your child, please ask, as some rooms can accommodate an extra bed, whereas #2 and #3 1/2 are too small for an extra bed.
Do your rates vary from weekday to weekends?
It depends on the time of the year. Please note rates subject to change, it’s always worthwhile to check our online reservation system for the accurate rate for the date you are looking for and how many people you need to accommodate.
What if I need to cancel my online reservation?
Please give us a call (530-265-2233) or email us at firstname.lastname@example.org, the Outside Inn has a 72 hour cancellation policy. If you cancel within 72 hours of your reservation the deposit is non-changeable, non-refundable.
Do you charge my card when I book online?
Yes. Reservations are paid on full upon booking.
Old Deposit Payment Policy
Previous to April 1, 2017 the Outside Inn charged a one night of your reservation (including tax) as a deposit for your future reservation. All future reservations paid in full upon booking.
What if I want to move my reservation to another date, outside of the 72-hour window? Will I be charged the a cancellation fee?
No. As long as you give us enough notice to not fall in the 72 hours before your arrival, you can move dates without charge. Please note that the rates may change, depending on the season.
What if I have to cancel on the day of my arrival, do I get my money back?
For a refund of your deposit (minus the cancellation processing fee) you need to give us a minimum of 72 hours. Unfortunately your deposit is non refundable if your plans change within 3 days of your arrival (3pm on the day of check-in). We highly recommend getting travel insurance if you are concerned about a change of plans.
What if I have paid for 2 nights and need to cancel one day before my arrival? Am I charged the the cancellation fee on top of the one night I have pre-paid?
If you are cancelling your reservation one day before your arrival, there is no refund offered. You will not be charged an additional 10% on top of your room rate plus tax that was paid at the time of booking.
-We require 72 hours (3 days) notice prior to your check in date, to offer a partial refund (minus the 10% cancellation processing fee). Cancelations within 72 hours of arrival are not eligible for any refund.
-If you have booked 2 nights, and need to cancel one of the nights with advance notice (outside of 72 hours of arrival) and during a time where their is not a 2-3 night requirement, their is just a 10% cancellation processing fee on that one night (room rate plus tax), and remaining 90% will be refunded onto your card.
I paid for one of my 3 nights with my personal credit card at the time of booking, but I want to pay in cash. How can you help me?
To refund the credit card, we will charge you the cancellation processing fee (of 10%). We can always sell you a gift certificate for cash sales for a future booking.
Can I get a roll away in my room?
It depends on the room, there are several options at the Outside Inn that are too small to accommodate a roll away, so feel free to call us or send us an email and see if that is an option for the room you would like to stay in. Rollaways per request, pending availability, so please ask prior to arrival, due to limited supplies.
Do you have a 2 night minimum? What if I only one to stay one night?
Yes, the Outside Inn has a two night minimum Fridays and Saturdays MLK weekend, President’s Weekend and April 1st- January 1st and 4th of July. You are always welcome to book both nights and only stay with us for one.
What time is check-in?
Can I request an early check-in?
Please let us know if your travel plans have you arriving earlier then 3pm, we can usually accommodate a 2:30 check in if we have advance notice. If the room is not available, you are welcome to stop by the Inn and leave your car, or drop off some luggage in our lobby. Please note if you are traveling with multiple rooms we will try our best to have at least one room available early, but can’t guarantee that we’d have all of them ready before 3pm.
Does the Outside Inn do group bookings?
No, if you are organizing a wedding or a party please have your guests book their own individual rooms. If you would like to reserve a room on behalf of someone else, please let us know in the customer question form if you are paying for the room or the name of the guests who will be staying in the room. If you book more then 4 rooms the Outside Inn has a group cancellation policy we ask for a month’s notice for a refund on the deposit. The deposit is equal to the first night of each room reserved. We will need to know the name, number of people and the contact details of your individual guests prior to arrival. If you do not want to pay for a deposit for a large reservation, please have the guests book directly.
Can I book online for Thanksgiving or Christmas?
No, the Outside Inn has a couple of different policies for the holidays, so we prefer to speak with you to make sure you’re aware of the two night minimum (no check-ins or check-outs on Thanksgiving Day or Christmas Day), the deposit and cancellation policies. So, if you see online that we’re full for the holidays, please call us and check availability.